Christmas Break

 

We are now closed for the festive period and will be back in the office from Monday 4th January and will respond to your email as soon as possible after that.

THANK YOU to everyone for being amazing and keeping us going, we value you more than we can say. We hope you all have a very Merry Christmas, and that 2021 brings a better time for everyone.

We will respond to emails from Monday 4th January, thank you for your patience.

In the mean time you may find our FAQ’S useful:

When will wellbeing classes be running again? 
If you are a current participant and have any questions please email info@arthousesheffield.co.uk and we will get back to you as soon as we can.

If you are enquiring about a new referral, please email: referrals@arthousesheffield.co.uk 

My class was cancelled due to lockdown/tier restrictions – what does that mean for me?
All classes will be rescheduled as soon as we are allowed to do so safely and within local guidelines.

I have a gift voucher that I have been unable to use due to lockdown, can this be extended?
We are able to extend any vouchers by 12 months that you were unable to use during 2020.

I would like to purchase a gift voucher, how do I do this? 
You can purchase your gift vouchers here: www.arthousesheffieldshop.com/vouchers

I have purchased a gift voucher during your festive shutdown, when will I receive it? 
Vouchers will be sent out by email w/c Monday 4th January.

I have requested a refund, when will I receive this?
All refunds requested after Thursday 17th December 2020 will be processed when our staff return to work w/c Monday 4th January.

When will the online shop be reopening?
Our online shop will be reopening on Monday 4th January – www.arthousesheffieldshop.com 

When will be my pottery from my takeaway clay kit be ready to collect? 
All pottery dropped off in December will be ready to collect by w/c Monday 25th January 2021.

Do you have any courses running in the new year?
Yes! We have a selection of online ZOOM courses beginning in January that you can book here: www.arthousesheffield.co.uk/ourclasses/art-courses/ 

How can I receive updates if anything changes?
Join our online mailing list: https://tinyurl.com/zpgz9bq or follow us on our website and social media @arthousesheffield

THANK YOU & A VERY MERRY CHRISTMAS!
From the Art House Team